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Contact Us


Got a question or need help? Our friendly Support
Specialists are available through the options below.

You Can Always Count On Us!

Got a question or need help? Talk to our expert team today.

customer care

Customer Care


The team at Vodien pride ourselves on delivering the best products, services and support for your online journey. We recognise that continual improvement comes from listening to our customers.

We value any feedback you have for us. Please complete the form above and select the relevant department. We look forward to helping you with your query.


Our procedures, policies and terms of service

privacy

Abuse Policy

Vodien maintains a significant focus on minimising and mitigating the level of abuse that is generated on our servers. Abuse can involve and affect a number of items but our core focus is on maintaining a high level of service, safety and reliability with both our own services and those that affect the operation of the internet in general.

Whilst we maintain a significant level of monitoring we can't watch everything. This is where we need your help in reporting to us anything which you believe has come from the Vodien network.

Please report abuse through our online abuse reporting form by selecting Vodien as the brand name.

Additionally, include as much information as possible regarding the type and nature of the abuse you have encountered. Be sure to provide any applicable log files, URLs (for site abuse) and email headers (for spam).

Once we have received your email, our team will investigate the report thoroughly, contact any relevant customers, and work to resolve the issue as efficiently as possible.

View abuse handling
procedures