How to manage Email Forwarders for cPanel email

You can manage email forwarders for cPanel email by creating new forwarders, updating existing ones, or removing forwarders you no longer need. Email forwarders automatically redirect incoming messages from one email address to another, allowing you to receive emails from multiple addresses in a single mailbox.

You can use email forwarders for the following:

• Route emails from a general mailbox to specific team members.
• Deliver department emails to multiple users.
• Redirect emails to another employee during periods of leave or absence.

Email forwarder vs domain forwarder

There are two types of email forwarding available in cPanel:

• Email Forwarder
  Forwards emails sent to a specific email address to another email address.
   
  Example: <[email protected]> → <[email protected]>
   
  • When someone sends an email to <[email protected]>, the email is automatically forwarded to <[email protected]>.
     
• Domain Forwarder
  Forwards emails from one domain to another domain when the recipient address does not exist on the source domain.
   
  Example: <yourdomain.com> → <yourdomain2.com>
   
  • If <[email protected]> exists, cPanel delivers it normally and does not forward it.
  • If <[email protected]> does not exist, cPanel forwards the email to <[email protected]>.

In this guide, we'll show you how to set up email forwarding and domain email forwarding in cPanel.

Set up email forwarding for a specific email address

1. Access your cPanel.
2. In the Email section, select Forwarders.
3. Click Add Forwarder.
4. In the Address section, complete the following fields:
   • Address to Forward: Enter the email username for the address whose incoming emails you want to forward.
   • Domain: Select the correct domain for that email address.
      
5. In the Destination section, select Forward to Email Address and enter the full email address where you want forwarded emails to be delivered.
   Tip: You can forward emails to multiple email addresses by separating each address with a comma. Example: <[email protected]>, <[email protected]>, <[email protected]>.
6. Click Add Forwarder to save your changes.

Once the forwarder is created, emails sent to the original address (for example, <[email protected]>) are automatically forwarded to the destination address you specified (for example, <[email protected]>).

Set up domain email forwarding

1. Access your cPanel.
2. In the Email section, select Forwarders.
3. Click Add Domain Forwarder.
4. Under Domain, select the domain name whose emails you want to forward.
5. In the field beside it, enter the destination domain.
6. Click Add Domain Forwarder to save your changes.

Manage your existing email forwarders

Any email forwarders or domain email forwarders you create are listed in cPanel, where you can search, trace, or delete them.

• Search: Type a keyword in the search box and click Go to quickly find a specific entry.
• Trace: Click ⌕ Trace to view the delivery route of a forwarded email.
• Delete: Click Delete, then click Delete Forwarder to completely delete a forwarder.

Email forwarding limitations

For security and email deliverability reasons, Vodien does not support forwarding emails to external email addresses from cPanel on shared hosting accounts.This helps protect the reputation of shared mail servers and reduces the risk of IP blacklisting caused by forwarded spam emails.

If you need to receive emails through another email provider, you can configure your email account to fetch messages using IMAP or POP. Alternatively, you may consider using a dedicated IP address for greater email-sending independence.