How To Retrieve Account Manager Password

If you’ve forgotten your Account Manager password, don’t worry—it’s easy to reset. This guide will show you the steps to recover your password and regain access to your account.

How to retrieve/ reset my account manager password

The following are the steps on how to retrieve/ reset your account manager password.

1. Access Vodien Account Manager login page.
2. Click Lost password?. 
   
3. Enter any of the following to reset the password of your account manager:  
    
   • The email address associated with the account.
   • Username of the account.
   • Any of the domain names registered in the account.
   
   
   An error appears right below the box if you enter invalid information.
   
    
4. Click SEND. 
   
   
   An email will be sent to the email address associated with your account to help you reset your password.
   If you no longer have access to that email address, please refer to this guide: How to Recover Account Access.
   
5. Check the Inbox or Spam folder of your email and open the message with the following sender and subject:
    
   • From: Help | Vodien Internet Solutions Pte Ltd
   • Subject: Account Manager – Reset your password
     
      
6. Click RESET PASSWORD.
   
    
7. Enter the new password twice in the boxes provided.
    

   TIP: Take note of your username right above the first box as shown in the screenshot below. This is useful to log in to the account manager next time.

8. Click Submit.
   

After you change the password successfully, the page will redirect you to your account. If you need assistance, feel free to contact our Customer Support team.