Knowledge Base
Categories: Domains
How to update domain registrant contact details
Keeping your domain contact information up to date is important, especially your registrant contact details provided during domain registration. These details are required by the Registry for verification and audits and ensure you receive important notifications, such as renewal reminders.
For most TLDs, you can update the registrant’s address, email address, and phone number. Follow this guide to learn how to update your Registrant Contact details.
Note: To update the registrant name, you must complete a domain ownership transfer.
How to update the registrant contact
- Access your Domain Manager. If you don’t have access, refer to this guide on How To Recover Account Access.
- Click to Administration tab.
- Hover your mouse to Registrant Contact and click CHANGE OWNER.
- Enter your new contact details and click SAVE CHANGES.
Important: Updating the Registrant email address will trigger a 60-day transfer lock, during which your domain name cannot be transferred to another registrar. This is in accordance with Registry policies. If you're planning to transfer your domain, we recommend completing the transfer first before making any updates to the Registrant contact details.
- On the next screen, click on Send Authorization Request.
- Check both the current and new registrant email inboxes for the verification email.
- Click the link in the email to approve and complete the changes.
Unable to access the registrant email
If you can't approve or confirm the changes because you don't have access to the existing registrant email address, you can request through our Domain Access Recovery process.
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